Setting Up
Introducing Ask for Angela within your venue or organisation is an important step towards creating safer, more supportive environments for staff, customers and visitors. Successful implementation goes beyond displaying posters or resources; it starts with ensuring your team understands the purpose of the scheme, how it works and how to respond appropriately and confidently when someone asks for help.
Creating a culture where people feel safe asking for help starts with making sure teams understand the signs of vulnerability, recognise when someone may need support and know how to respond calmly, safely and discreetly.
Why Preparation Matters
For Ask for Angela to be effective, staff should feel confident and supported in how they respond to situations involving vulnerability and/or any safety concerns. Clear communication, visible resources and consistent training all play an important role in helping the scheme work effectively within your environment.
Getting Started
As a minimum, we strongly recommend that all team members complete our free Ask for Angela workbooks as part of your initial rollout. These resources are designed to introduce the scheme, build awareness around vulnerability and provide practical guidance on recognising when someone may need support and how to respond appropriately. We have ensured that they are practical and easy to implement across a wide range of environments, helping organisations establish the scheme effectively.
Alongside staff learning, we also recommend ensuring your Ask for Angela materials are clearly visible within your venue or organisation so that customers, visitors and staff know support is available if needed.
Developing Staff Confidence Through Training
To further strengthen knowledge, confidence and practical application, we recommend progressing to our wider training programmes. Our training options include:
Self-led online Ask for Angela training
Vulnerability awareness training
Train the Trainer programmes
These programmes are designed to help teams build confidence in recognising vulnerability, responding appropriately and supporting safer spaces within their organisation. Our training is suitable for venues, hospitality settings, retail environments, events, transport and wider public-facing organisations.
Our training is also accredited by the BIIAB, meaning the courses have been independently assessed and meet nationally recognised standards.
Resources and Ongoing Support
We offer a range of downloadable and printed resources, including posters, window stickers, staff guidance materials and bespoke branded resources tailored to your organisation.
Our team can also provide free guidance around implementation, communication and best practice to help ensure your approach works effectively for both staff and customers.
Speak to Our Team
Every organisation is different, and our team is here to support you throughout your Ask for Angela journey. Whether you are introducing the scheme for the first time, reviewing your current approach or looking to strengthen staff training and resources, we can help guide you through the process.
If you would like to discuss implementation support, training options or book a call with our team, please contact us at hello@askforangela.co.uk.